This Privacy Policy describes how Ravphene The Few Layers Graphene, powered by PT. Teknologi Asli Dari Indonesia (TADI), a member of Ravelware Technology, collects, uses, and protects your personal data when you use our website and services.
1. Data Controller
For the purpose of applicable data protection laws, the data controller is PT. Teknologi Asli Dari Indonesia (TADI), with a registered office at Ruko Bekasi Town Square, Jl. Cut Meutia Raya, Margahayu Blok J-01, Bekasi Timur, RT003/009, Margahayu, Kecamatan Bekasi Timur, Bekasi, Jawa Barat 17113. You may contact us at:
- Phone: (+62) 21 869 9297
- Email: contact@ravelware.co.id
2. What Personal Data We Collect
We collect the following types of personal data:
- Identity Data: Name, email address, phone number, and billing/shipping address.
- Financial Data: Payment details (processed securely through third-party payment providers).
- Transaction Data: Purchase history and order details.
- Technical Data: IP address, browser type, device information, and website usage.
- Marketing Data: Preferences for receiving marketing communications.
3. How We Collect Personal Data
We collect personal data through:
- Direct interactions (e.g., when you create an account, place an order, or contact us).
- Automated technologies (e.g., cookies and tracking technologies on our website).
- Third parties (e.g., payment providers and analytics services).
4. How We Use Personal Data
We use your personal data to:
- Process and deliver your orders.
- Improve our website and services.
- Send updates about products, promotions, and offers (if consented).
- Prevent fraud and ensure security.
- Comply with legal obligations.
5. How We Share Personal Data
We may share your personal data with:
- Service providers (e.g., payment processors, delivery partners, IT support).
- Regulatory authorities if required by law.
We do not sell or rent personal data to third parties, including not sharing any of personal data for marketing purpose through third parties.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or in no longer than 5 (five) years, or otherwise required to retain it longer by law.
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Objection: Object to processing for marketing purposes.
- Data Portability: Request to transfer your data to another provider.
To exercise your rights, contact us at contact@ravelware.co.id
9. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, and disclosure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Contact Us
For questions about this Privacy Policy, contact us at:
- PT. Teknologi Asli Dari Indonesia (TADI), member of Ravelware Technology
- Email: contact@ravelware.co.id
- Phone: (+62) 21 869 9297
By using our website, you agree to the terms of this Privacy Policy.